How can we help?

Send the affected page, what you expected to happen, and what happened instead. Do not include passwords, payment-card numbers or other sensitive credentials.

Send a support request

Signed-in requests are saved to your Watchdog account so the team can investigate without asking you to resend the basic context.

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Fast answers

These pages cover the questions that most often look like support issues.

Check platform status Property and tax FAQ How Watchdog data works Refund and cancellation policy Account and membership

Cannot sign in?

Use the public Watchdog contact page if you cannot access your account. Your message enters the same private communications workflow without exposing a staff email address or phone number.

Contact Watchdog
Include only information needed to locate the account or reproduce the issue. Never send a password or full payment-card number.

What we include automatically

Authenticated support requests are associated with your account ID and submission time. The form itself does not attach property records, browser storage, passwords or payment credentials.

When deeper diagnostics are necessary, support can ask for a page name, sanitized request ID or other limited troubleshooting information.